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Return Policy

Return Policy

0 - 30 Days:

All merchandise, unless otherwise indicated, may be returned within thirty (30) days of the original purchase date for a full refund less shipping. Item(s) must be in original condition. A return merchandise authorization number (RMA#) is required for all returns. These terms apply to all refunds.

31 - 60 Days:

All merchandise, unless otherwise indicated, may be returned within thirty-one (31) to sixty (60) days of the original purchase date. Refunded amount will reflect current selling price or purchase price, whichever is lower. Item(s) must be in original condition. A return merchandise authorization number (RMA#) is required for all returns. These terms apply to all refunds.

61 - 90 Days:

All merchandise, unless otherwise indicated, may be returned within sixty-one (61) to ninety (90) days of the original purchase date. Refunded amount will reflect current selling price or purchase price, whichever is lower, less a 15% processing fee. Item(s) must be in original condition. Refund amount will be given as a coupon (expires 90 days after date issued) to be used at checkout. A return merchandise authorization number (RMA#) is required for all returns. These terms apply to all refunds.

91+ Days:

No returns for a refund will be accepted after ninety (90) days of the original purchase date. Replacements can still be received under our Warranty Policy.

 

NOTE:

Customers are responsible for all return shipping charges. Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. (if applicable))Any outbound shipping charges paid will not be refunded if the order is returned.

 

Order Discrepancies

Customers must notify us of any order discrepancy or shipping damage within seven (7) days from the recieved date of goods so that we may investigate and resolve the situation accordingly. A return merchandise authorization number (RMA#) may be required.

 

Return Address

Address : RM.6409,SEG Plaza,North Huaqiang RD.,Futian District,Shenzhen,GD,PR China

ZIP          : 51800

Telephone : +86 755-83553120

Business Time : Monday - Friday  9:00-20:00 (GMT+8/China Standard Time)

 

Policy Abuse

Unfortunately, some customers abuse our generous return, warranty, and other policies. Accordingly, we will be forced to apply stricter policies to those abusive customers.

 

Policy Changes

These policies are subject to change at any time and without notice.